Frequently Asked Questions
When placing your order you can manage your address book at checkout or anytime for subsequent orders from your account. If you wish to change the deliv...
We get regular deliveries with in season products, so it is best to use the "Notify" button on the product page after choosing your required size ...
For deliveries sent with Royal Mail we are unable to amend the address once the parcel has left us. For DPD Delivery the best option is for you to manag...
We always try to deliver your order using Royal Mail Tracked 48 service, which is free for orders over £50. This service is up to 20kg and 61 x 46 x 46cm. ...
The opening time for our stores Monday - 9am - 5.30pm Tuesday - 9am - 5:30pm Wednesday - 9am - 5:30pm Thursday - 9am - 5:30pm Friday - 9am - 5:30...
We`d love to help you choose the right gear for your outdoor adventure, choosing the right product can be tricky online but we can assist. We have product e...
If you do find a competitors price to be cheaper we will do our best to match it, please request a price match using the form below before placing an order ...
Yes of course, it is best to email us with as much information as possible and one of our team will be in contact with you once we have reviewed help@ta...
The easiest way to get in contact with us is using our email address help@tauntonleisure.com Your query can then be assigned to the most relevant contac...
No, we don't offer free returns. You can use a service of your choice, but we recommend using a tracked service