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Frequently Asked Questions

An Item I Want To Buy Is Out Of Stock, When Will You Be Getting More?
We get regular deliveries with in season products, so it is best to use the "Notify" button on the product page after choosing your required size ...
What times are your shops open?
The opening time for our stores Monday  - 9am - 5.30pm Tuesday - 9am - 5:30pm Wednesday - 9am - 5:30pm  Thursday - 9am - 5:30pm  Friday - 9am - 5:30...
Expert Help Request
We`d love to help you choose the right gear for your outdoor adventure, choosing the right product can be tricky online but we can assist. We have product e...
Price Match Enquiry
If you do find a competitor's price to be cheaper we will do our best to match it, please request a price match using the form below before placing an o...
Am I buying for a business, can I get a quote?
Yes of course, it is best to email us with as much information as possible and one of our team will be in contact with you once we have reviewed help@ta...
How Do I Contact You?
The easiest way to get in contact with us is using our email address [email protected] Your query can then be assigned to the most relevant contac...
How Do I Contact One Of Your Buyers?
You can contact our buying team using the email address: [email protected]
Are You A Genuine Stockist?
Yes, all our products are purchased either directly from the manufacturer or an approved distributor
PayPal Pay in 3
Available online only. Make one payment today, then pay the rest in two interest-free monthly payments. Available on purchases from £30 to £2,000. A...
How do I delete my account with you?
As an independent business, keeping in touch with our customers is important to us. We never pass your details on to other organisations unless by your cons...